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10 Apr

Handy Ham Book Technical Handbook

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Last year, much was written in the papers regarding a Muslim manand an orthodox Jewish (Hasidic) woman going into business together in two Dunkin’ Donuts franchises. Both are married with four young children.

Essam “Sam” Habib and Hindy “Cindy” Gluck met while she was a real estate broker showing him store locations. They decisive to pool their life savings and, in 2005, opened a Dunkin’ Donuts franchise on Church Avenue at East 17th Street in Flatbush, Brooklyn. In 2006 they opened another Dunkin’ Donuts franchise, on Flatbush Avenue and Sixth Avenue, in Brooklyn.

Habib is the majority stockholder and Gluck owns less than 50% of the business. He goes to his mosque to pray on Fridays and she takes off on Saturdays to detect the Jewish Sabbath, leaving him in charge.

The doughnuts are brought in from a kosher bakery. On Jewish holidays, Ms. Gluck transfers her share of the business to Mr. Habib, because she is not permitted to earn cash on those holy days.

Neither Habib or Gluck take any cash from the profits made from marketing pork products, such as bacon, sausage and ham. They give away the sales proceeds from those items.

The New York Times brought up last year that because of a contract dispute, Mr. Habib and Ms. Gluck were marketing their stores back to Dunkin’ Donuts. But the truth is nastier. A fight broke out because Gluck tried to trade a little percentage of her part of the business to two employees.

Now, Dunkin’ Donuts has an interest in controlling who runs it is franchised restaurants. Dunkin’ makes sure that the owners and operators of it is restaurants are qualified to run a first-class operation, so that they will do not one thing to tarnish the Dunkin’ Donuts name ‘ a very priceless name and trademark, indeed. Because of this almost each business franchise agreement in the world, and surely the Dunkin’ Donuts franchise agreement, provides that Dunkin’ Donuts headquarters must approve any sale or transfer of ownership interest.

The point is this. While Gluck tried to trade part of her ownership interest to her employees, she could not legally do so without the approval of Dunkin’ Donuts headquarters. So that any sale she made without that approval ‘ as was the case here ‘ was and is null and void. Being reasonable people, you and I would say that, there being no injury here, “No harm, no foul.” But Dunkin’ Donuts h.q. felt differently and sued to terminate Habib and Gluck’s franchise for violation of their franchise agreement. Why would Dunkin’ Donuts do this?

The owners allege, essentially, that Dunkin’ is attempting to rip them off. On March 23, 2008 the New York Post reported that Dunkin’ Donuts offered Habib and Gluck “a munchkin-sized buyout of $400,000 for the two stores they opened – stores they could resell for $700,000 or $800,000 each. And when the collaborators solicited offers elsewhere, Dunkin’ Donuts nixed the deals – even even though the potential buyers came from a corporate-approved list . . . “.

Habib and Gluck memorialized their assert in their legal response to Dunkin’ Donuts’ lawsuit versus them (called an Answer), a lawsuit started by Dunkin’ in Brooklyn Federal court, by alleging that:

(1) Dunkin’ has a “scheme . . . to trade franchises to people seeking to better themselves in the business world”;

(2) Dunkin’ Donuts’ franchise agreement is “one-sided, unilateral and non-negotiable”;

(3) Dunkin’ seeks “to find a technical violation of the franchise agreement,” which is one that “does not affect the operation of the franchise or the integrity or honestness of the franchisee or the funds that [Dunkin gets]“;

(4) Dunkin’ purposely looks to fabricate a default of the franchise agreement to strength franchisees to remunerate penalties or trade their stores, “all of which enriches [Dunkin' Donuts'] bottom line”;

(5) Dunkin Donuts’ conduct “is unconscionable” and violates the law and “constitutes a fraud.”

What do you think, Dear Readers?

Commentary: You can’t know the whole story just from newspaper accounts and reviewing court papers, but in my opinion it seems that Dunkin’ is (what we used to call as kids) “dirty-fighting.”

Handy Ham Book Technical Handbook

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Handy Ham Book Technical Handbook

Handy Ham Book Technical Handbook Pic

Handy Ham Book Technical Handbook

Handy Ham Book Technical Handbook Pic

Handy Ham Book Technical Handbook

Handy Ham Book Technical Handbook Picture

Handy Ham Book Technical Handbook

Handy Ham Book Technical Handbook Pic


Kindle vs. Nook (updated 1/2/2011)
If you’re attempting to choose amid a Nook and a Kindle, perhaps I may help. My wife and I have owned a Nook (the basi one, not the new Nook Color), a Kindle 2, and a Kindle DX. When Amazon declared the Kindle 3 this summer, we pre-ordered two Kindle 3′s: the wi-fi only model in graphite, and the wi-fi + 3G model in white. They arrived in late August and we have employed them very regularly since then. For us, Kindle is better than Nook, but Nook is a good device with it is own vantages that I will talk about below. I’ll end this review with a few words in regards to the Nook Color.

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